Joe Renda

Joe Renda, formerly the director of U.S. pharmaceutical management development for New York-based Pfizer Inc., is currently overseeing business operations for Pfizer's global learning and development organization.

A principle that is often overlooked when dealing with change is the fact that you have a choice.

You teach people how to treat you ? with respect or as the person who drops off samples. Coach your representatives on how to set customers' expectations of them.

If you don't exhibit leadership behaviors, then why should your team?

Are your reps meeting their goals?

You have the incredible power to impact the personal and professional lives of many people.

Do you impact your team because of the role you fill or because of the person you are?

Conducting a 'stop-continue-start' workshop.

The Department of Veterans Affairs and the Department of Defense manage over $10 billion of healthcare-related expenses each year, so if you are not coaching your representatives to call on the VA or DoD, you could be significantly limiting the use of your products.

Leadership lessons from Pat Summitt